Privacy Policy - Friends Credit

Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your personal information.

Last Updated: 05 Oct 2026

1 Information We Collect

We collect information that you provide directly to us when you register, apply for loans, or use our services. This includes:

  • Personal Information: Full name, email address, phone number, date of birth
  • Identity Documents: PAN card, Aadhar card, and other KYC documents
  • Financial Information: Bank account details, IFSC code, income details
  • Loan Applications: Loan amount, tenure, purpose, and related information
  • Technical Data: IP address, browser type, device information, and cookies

2 How We Use Your Information

Your information is used for the following purposes:

  • Processing your loan applications and connecting you with banks/NBFCs
  • Verifying your identity and completing KYC requirements
  • Communicating updates about your applications and payouts
  • Providing customer support and resolving queries
  • Improving our services and personalizing your experience
  • Complying with legal and regulatory requirements

3 Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

  • Banking Partners: Banks and NBFCs to process your loan applications
  • Service Providers: Third-party vendors who help us operate our services
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

All third parties are contractually bound to protect your data and use it only for the specified purposes.

4 Data Security

We implement bank-level security measures to protect your personal information:

  • 256-bit SSL encryption for all data transmission
  • Secure servers with firewall protection
  • Regular security audits and vulnerability assessments
  • Restricted access to personal data by authorized personnel only
  • Secure backup systems and disaster recovery protocols

5 Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for core functionality and security
  • Analytics Cookies: Help us understand how you use our platform
  • Marketing Cookies: Used to deliver personalized content

You can manage cookie preferences through your browser settings. Disabling cookies may affect some features.

6 Your Rights

You have the following rights regarding your personal information:

  • Right to Access: Request a copy of your personal data
  • Right to Correction: Update or correct inaccurate information
  • Right to Deletion: Request deletion of your data (subject to legal obligations)
  • Right to Portability: Receive your data in a structured format
  • Right to Withdraw Consent: Withdraw consent at any time

7 Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete it immediately.

8 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes via email or through our platform.

Your continued use of our services after such updates constitutes acceptance of the revised policy.

Questions About Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, feel free to reach out.